Testimonials

                                                                               Privacy Policy 

                                                     Compass Counseling and Psychotherapy LLC                                                                                             

Last updated: September 23,2025                                                                                                                              1. What Information Do We Collect?

We collect personal information that you voluntarily provide when contacting us, making a payment, or requesting information about our services. This may include: names, phone numbers, and email addresses. Payment Data may also be collected if you make a payment. All payment data is securely handled and stored by Stripe, Square, and SimplePractice. We do not collect sensitive personal information.

2. How Do We Process Your Information?
We process personal information to provide, improve, and administer our services, respond to inquiries, process payments, prevent fraud, comply with legal obligations, and communicate with you.

3. When and With Whom Do We Share Your Information?
We may share your information in limited circumstances, such as business transfers, with service providers, or via Google Maps APIs. We do not sell personal information.

4. Do We Use Cookies and Other Tracking Technologies? Yes, we may use cookies and similar technologies to maintain security, save preferences, and assist with site functionality. You may disable cookies in your browser.

5. How Long Do We Keep Your Information?
We retain personal information only as long as necessary for the purposes outlined in this Privacy Policy, unless a longer period is required by law. When no longer needed, data will be deleted or anonymized.

6. How Do We Keep Your Information Safe?
We use reasonable organizational and technical security measures to protect personal information, but cannot guarantee absolute security against unauthorized access.

7. Do We Collect Information From Minors?
We do not knowingly collect or market to children under 18. If information is collected from a minor, it will be promptly deleted.

8. What Are Your Privacy Rights?
You may have the right to review, change, delete, or obtain a copy of your information, withdraw consent, and opt out of targeted advertising where legally permitted.

9. Controls for Do-Not-Track Features?
Most browsers offer a 'Do-Not-Track' feature. Since no uniform standard exists, we do not currently respond to DNT signals.

10. Do United States Residents Have Specific Privacy Rights?
Yes. Residents of certain states may request access to their data, request deletion, correct inaccuracies, or opt out of data processing. Authorized agents may act on your behalf with verificatio

11. Do We Make Updates to This Notice?Yes. We will update this Privacy Policy as needed to remain compliant with laws. Updates will be posted with a revised date.

12. How Can You Contact Us About This Notice? Compass Counseling and Psychotherapy LLC, 411 Hackensack Ave, Suite 200, Hackensack, NJ 07601, USA. Email: [email protected]

13. How Can You Review, Update, or Delete the Data We Collect From You? You may request access, correction, or deletion of your information, subject to applicable law. To exercise these rights, contact [email protected].

                                                      SMS Consent Communication

14.SMS Privacy Policy
No mobile opt-in or text message consent will be shared with third parties or affiliates.

15. SMS Terms of Service
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Compass Counseling and Psychotherapy. This includes SMS messages for Customer Care. Message frequency varies. Message and data rates may apply. Message HELP for help. Reply STOP to any message to opt out

16. The information, Phone Numbers, obtained as part of the SMS consent process will not be shared with third parties or affiliates for marketing purposes.

17. Types of SMS Communications
If you have consented to receive text messages from Compass Counseling and Psychotherapy, you may receive messages related to the following (provide specific examples)

18.Appointment reminders
Schedules
Example: "Hello, this is a friendly reminder of your upcoming appointment with Therapist at [Location] on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from Compass Counseling and Psychotherapy at any time."

19.Message Frequency
Message frequency may vary depending on the type of communication. For example, you may receive up to [2] SMS messages per week related to your [appointments/schedules etc.].
Example: "Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status."

20.Potential Fees for SMS Messaging: 
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
 
21.Opt-In Method:
You may opt in to receive SMS messages from Compass Counseling and Psychotherapy in the following ways. Reply Yes.
22.By submitting an online form
Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
 
23.Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at 201-350-6737.

24.Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
 
25.Standard Messaging Disclosures:
Message and data rates may apply.
You can opt out at any time by texting "STOP."
For assistance, text "HELP" or visit our [https://www.compasscounselingp... ] and [https://www.compasscounselingp...] pages.
Message frequency may vary